Privacy and Cookies
Be Apartment offers online travel services through its own websites and mobile applications, as well as other online platforms such as affiliate websites and social networks. The following information applies to all of these platforms.
What kind of personal information does Be Apartment use?
When you make a reservation, we will ask for your name and e-mail address. You may need to indicate your address, phone number, payment details, etc.
To manage your reservations more easily, you can, and will be very useful, to create a user account. In this account you can save your personal settings, view your previous reservations and manage your next reservations, or make special requests for your reservation and find discount codes. Be a member of Be Club.
Why Be Apartment .com collects, uses and shares your personal data?
Reservations: We mainly use your personal data to complete and manage your online reservation, and to send the data of your reservation to the accommodation you have reserved.
Customer Comments: We may use your contact information to send you e-mails to write comments after your stay. Your opinion can help other travelers to choose the perfect accommodation for them and make us improve and / or eliminate accommodations that you do not see up to our website.
Account Management: We offer you a user account on our website as a member of our select Club. We use the information you provide to manage the account. You can manage your reservations, enjoy special offers, book more easily and manage your personal settings.
Marketing actions: We may also use your data to develop marketing actions, as permitted by law. For example: When you make a reservation with us or create an account, we may use your contact information to send you news about similar products and services related to travel. If you do not wish to receive them, you can send us an email to firstname.lastname@example.org and we will give you immediate withdrawal.
How does Be Apartment share its data with third parties?
In certain circumstances, we may share your personal information with third parties.
The accommodation you have booked: To complete your reservation, we need to share with the accommodation that you have reserved some important information, such as your name, your contact details, your payment details, etc.
What is a cookie?
A cookie is a small amount of information stored by web pages on your computer or on your mobile device. This Privacy and Cookies Policy applies to cookies and similar technologies (hereinafter, "cookies").
Why are cookies used?
Web pages have no memory. If you navigate from page to page on a website, you will not be recognized as the same user. Cookies allow you to be recognized as the same user on the different pages of a website. Therefore, cookies are basically used to remember the options you have chosen (for example, remember the language you prefer or the currency you use). Cookies also ensure that when you revisit a website, it recognizes you.
Do all cookies have the same function?
No, there are different types of cookies and they are used for different purposes. Cookies can be differentiated by function, duration and who stores them on a web page.
How are cookies used?
Our website uses the following types of cookies:
Technical Cookies: We try to offer our users an advanced and easy-to-use web page that automatically adapts to their needs and desires. To achieve this, we use technical cookies to show you our website, make it work correctly, create your user account, log in and manage your reservations. These technical cookies are absolutely necessary for our website to function properly.
How long will the Be Apartment cookies stay active?
The cookies we use have a variable shelf life. You can delete all cookies from your browser at any time.
Who has access to Be Apartment´s cookie information?
Only Be Apartment has access to Be Apartment´s cookie information.
What security methods does Be Apartment use to safeguard your personal information?
In accordance with European data protection legislation, we use strict security methods to prevent unauthorized access and misuse of personal information.
In order to protect and safeguard the personal data you have provided, we use security methods and physical and technical restrictions to access and use the personal information of our servers. Only personnel authorized by Be Apartment have permission to access personal information to carry out their work.
Your credit card details, as long as they are necessary to make the reservation, are stored for a maximum of 10 days. After this period of time, your credit card information will be permanently deleted from our system or stored encrypted in order to detect possible fraud. If you have decided to store your credit card information in your personal account, your card information will remain encrypted in our system excluding the last four digits of the number.
Who is responsible for processing personal information on the Be Apartment website and apps?
Be Apartment controls the processing of personal information on its website and in its apps. LOFT INMOBLES is a private limited company incorporated under Spanish law. Its registered office is in Barcelona, ??at Rambla Catalunya 103, Barcelona, ??Spain.